Child Safety Rules
Our Commitment
Know by KARE is committed to the safety and well-being of children and takes a zero-tolerance approach to child sexual abuse, exploitation, or any form of harm against minors. Know is also committed to safeguarding user safety, prioritizing minor protection, and ensuring the accuracy of information for healthcare professionals. We comply with U.S. Child Safety Standards, HIPAA, and other applicable laws, maintaining the highest standards for user rights and safety.
Scope
This policy governs all users, content, and interactions on Know by KARE, including:
- User-generated content (UGC)
- Identity verification processes
- Content and user moderation and reporting
- Compliance with healthcare accreditation requirements under U.S. regulations.
Key Safety Measures
To uphold our child safety commitment, we have implemented the following standards:
Age Restriction & Verification
- Our platform is exclusively accessible to verified post-acute healthcare professionals. User eligibility requires valid sector-specific documentation, ensuring a professional community of qualified practitioners.
- Mandatory verification for healthcare professionals via:
- Professional license
- Accredited training certificate
- Work/educational institution ID
- Users must be verified post-acute healthcare professionals to access the platform. All profiles must accurately represent the individual user; parents or guardians are not permitted to create accounts on behalf of children.
- Documentation is securely stored and used solely for eligibility validation.
Zero Tolerance Policy
We do not allow any content, behavior, or user activity that promotes, depicts, or facilitates the sexual abuse or exploitation of children. Violations result in immediate account suspension, reporting to authorities, and permanent removal of content.
User Reporting and Moderation
We provide in-app tools for users to report any suspicious, harmful, or abusive behavior. Our moderation team reviews all reports promptly and escalates them to appropriate law enforcement agencies as required.
Staff Training and Oversight
Our team is trained in identifying online grooming behavior, content moderation best practices, and how to escalate concerns involving the safety of children.
Data Privacy and Protection
We follow strict data minimization practices, collect only necessary information, and never share children’s data with third parties for advertising or profiling purposes.
Collaboration with Authorities
We cooperate fully with law enforcement and child protection organizations. We follow best practices for reporting any discovered illegal content, including immediate notification to the National Center for Missing & Exploited Children (NCMEC) and other regional hotlines.
Community Guidelines
All users must agree to and follow our Community Guidelines, which explicitly prohibit exploitation, abuse, or any behavior that endangers minors.
Child Safety Point of Contact
Know by KARE has designated a dedicated Child Safety Point of Contact responsible for overseeing compliance with this policy and addressing child safety concerns. This individual or team is empowered to discuss enforcement procedures and take swift action.
Child Safety Point of Contact Email: feaves@doyoukare.com
Privacy Policy
Your privacy matters to us.
Accordingly, KNOW has developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
KNOW will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
KNOW values your privacy. Notwithstanding any section of the User Agreement that would otherwise apply, this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://justsayknow.com (the "Site"). By using KNOW, you consent to the practices described in this policy.
Information We Collect
KNOW may collect information that you voluntarily provide when you interact with our Site, including:
- Personal information (such as name, email address, phone number, etc.)
- Technical data (such as IP address, browser type, and operating system)
- Any other information you choose to share with us
How We Use Your Information
We use the collected information for purposes including, but not limited to:
- Providing and improving our services
- Communicating with you regarding updates, promotions, or support
- Enhancing the user experience on our Site
- Ensuring compliance with legal obligations
No Sharing of Mobile Opt-In Data
KNOW respects your privacy and will not willingly share any mobile opt-in data with third parties . Subject to the User Agreement, your mobile information will only be used for the purposes expressly stated when you opt-in and will not be sold, shared, or disclosed without your explicit consent, except as required by law.
Information Sharing and Disclosure
Unless authorized by you, KNOW will not sell, rent, or trade your personal information to third parties. However, we may disclose your information under the following circumstances:
- To comply with legal obligations or government requests
- To protect our rights, privacy, safety, or property
- In the event of a business transfer, such as a merger or acquisition
Data Security
KNOW implements appropriate technical and organizational measures to reasonably protect your information from unauthorized access, disclosure, alteration, or destruction.
Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing communications
- Restrict or object to data processing in certain circumstances
Third-Party Links
KNOW may contain links to third-party websites. KNOW is not responsible for the privacy practices of these external sites and encourages you to review their privacy policies.
Changes to This Privacy Policy
KNOW may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use KNOW after any modifications constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at the address stated within the User Agreement.
By using KNOW, you acknowledge that you have read and understood this Privacy Policy.