I currently hold the position at hiwin, where I've been contributing my skills and expertise since June 6, 2025. Throughout my tenure, which extends up to today, I've engaged in numerous projects and initiatives, allowing me to refine my capabilities and play a pivotal role in the company's ongoing success. My experience here has not only enhanced my professional development but also deepened my industry knowledge, making a significant impact on my career trajectory.

Implemented efficient use of Epic electronic health records, reducing average documentation time by 48 seconds. Spearheaded the optimization of medication management through the effective use of Omnicell automated dispensing units, resulting in a 16% reduction in medication errors. Introduced UpToDate for evidence-based practice, leading to a 24% increase in staff adherence to best practices. Actively participated in ongoing education programs, achieving a 97% completion rate for mandatory training.

Proposed cost-effective inventory management strategies, leading to a $9,876 reduction in medical supply expenses. Integrated IntelliDOT for medication administration, reducing medication errors by 28% and enhancing patient safety. Enhanced scheduling and coordination processes, reducing appointment backlog by 31%. Received positive feedback from patients for compassionate care, contributing to a 96% patient satisfaction rate.

Recognized and reported abnormalities and changes in patients' health status within 15 minutes while documenting responses to treatment to the licensed nurse. Promoted continuity of care by accurately communicating to 10+ caregivers the status of patients under my care. Provided necessary supplies, support, and assistance to medical staff and patients for unit-specific procedures. Provided general support to the department, including greeting and assisting patients, visitors, and physicians. Collected patient data, including vitals, input/output, and other delegated measurements with 100% HIPAA compliance. Thoroughly documented objective data and routine aspects of patient care, submitting reports every 24 hours.

Developed cost-effective meal plans that reduced weekly grocery expenses by 17%. Reduced bedtime resistance by implementing a consistent bedtime routine, resulting in a 22% decrease in bedtime delays. Incorporated interactive apps to supplement learning, resulting in an increase in children's enthusiasm for educational activities. Initiated a creative activity planning approach, leading to a 26% improvement in children's engagement and satisfaction.

Welcomed new and returning patients, and performed patient intake to understand needs. Created documentation for each patient visit to increase organization by 13%. Scheduled follow-up appointments, and returned phone messages and emails to patients within 24 hours. Provided compassionate care, listening to patients in distress and documenting notes to follow-up with nursing staff, which contributed to improving standards by 17%. Took patient vital signs, and communicated information to nursing staff and doctor through documented notes. Gathered patient charts, and briefed nurses on any updates.